FAQ
A. REBATE ONE is a service that allows you to receive cashback based on your trading volume (lots) when you use global FX/CFD brokers and exchanges. Cashback is earned based on a trader's trading volume.
A. When trading, a portion of the fees (spreads) paid to the broker is returned to the trader as a cashback.
A. Since you earn cashback with every trade, you can keep your trading commission costs lower than usual. This allows you to use the cashback either to fund future trades or to withdraw it as profit.
A. We do not apply any markups or other charges that would affect your trades. Please rest assured that there are absolutely no disadvantages for traders.
A. At REBATE ONE, we encrypt all data transmitted via SSL/TLS. Please rest assured that third parties cannot view the contents of your data. Furthermore, when we handle your data internally, we strictly adhere to our Privacy Policy and will not use it for any purpose other than those specified. Please be assured that we handle personal information in accordance with standards equivalent to those of Japanese law.
A. Due to the nature of the service, you may use the service with just your username; however, please be aware that we may ask for additional information when it is necessary to contact a broker.
A. We accept affiliate registrations on the member page, which you can access after logging in.
A. REBATE ONE cannot perform the account linking process on your behalf. We apologize for the inconvenience, but please be aware that you will need to contact each broker’s support team or enter the required numbers or characters when creating an additional account. This does not mean that REBATE ONE is not providing services to you; rather, brokers are not permitted to accept requests from third parties to change your IB association.
A. As a general rule, data will be reflected in the system on a first-come, first-served basis starting at 3:00 PM on the day following the transaction (settlement) (excluding Sundays and Mondays). Please note that this varies by broker; some update daily, some weekly, and some monthly, so please check the respective broker pages for details. Please note that the time it takes for data to be reflected may vary.
A. To open an account, please follow the procedures for “Opening a New Account” provided by each broker. When doing so, be sure to open the account via the “Open New Account” button within REBATE ONE. Please note that accounts opened through any other method are not eligible for cashback.
A. If you already have an account with a broker for which REBATE ONE provides a cashback service, please follow the instructions under “Using an Existing Account” for each respective broker. Please note that the process varies by broker—some require you to contact support, while others can be completed solely by the customer entering the necessary information. Please note that for some brokers, it is not possible to change the account link. We appreciate your understanding in such cases.
A. At REBATE ONE, we enter data into both the broker’s system and REBATE ONE’s system based on applications submitted by customers. We also carefully verify whether a cashback is applicable, and only after confirming there are no issues do we send customers an “Account Registration Complete” email and display the account in the “Account List” section of their My Page. In the vast majority of cases, if a trade is made without a registration application, the broker will not send the cashback at all. Please also note that conducting an investigation may take some time.
A. Verification of the account you submitted and the setup of your registration require approval from the person in charge. We will notify you once the information has been updated by the broker. We apologize for the inconvenience and ask that you please wait until the verification process is complete.
A. The method of receipt varies by broker. Exness, HFM, XS, and Pepperstone use their internal transfer systems to pay out cashback. For Exness, HFM, and Pepperstone, funds are automatically credited to your trading account the day after the trade; for XS, funds are automatically credited to your XS wallet approximately 20–30 minutes after the trade. No withdrawal request is required. Please note that HFM has a minimum transfer amount. If the amount does not exceed this minimum, the rewards will accumulate, and the transfer will be made once the minimum is reached. For other brokers, the earned cashback amount will be reflected in your REBATE ONE account based on your trading data, and you can withdraw it once it exceeds the minimum withdrawal amount.
A. Exness closes the data for the previous day’s trading in the early morning (Japan Standard Time), and the data is reflected after noon, after which it is transferred to your designated account. HFM transfers funds to accounts where the previous day’s trades were executed during the morning (Japan Time). For other brokers, funds become available for withdrawal after the cashback balance is finalized, based on the estimated timing for reflecting the transaction history on the “My Page” as posted by each broker.
A. Since Exness offers cashback in U.S. dollars, you can receive it by designating your receiving account as a U.S. dollar account. You can also receive it in a yen-denominated account, but in that case, the live exchange rate at the time of transfer will apply. With other brokers, you can also receive cashback via USDT (TRC20/ERC20), Peska, or your Exness account.
A. At REBATE ONE, the minimum withdrawal amount is set at 2,000 yen.
A. Once we receive your withdrawal request, we will send the funds via USDT (TRC20/ERC20) or peska within two business days.